We offer boxes designed for
Small Cat and Dog Box (Dogs under 25 lbs), large dogs (Dogs 25–70 lbs). Please select the appropriate option when ordering for the best fit.

Each CuddleCloud box is a surprise! All toys are thoughtfully curated and matched by our team. While you can select your pet’s size, the specific toys are randomly picked from our trusted partners, ensuring every box feels special.

Yes! We only source toys from reputable brands and test them for safety and durability. Always supervise your pet during play, and remove any toys that become damaged.

Each box includes one “Hidden Toy” – a seasonal or limited-edition surprise, handpicked just for your pet or you!

At this time, we offer one-time purchase. Subscription plans are coming soon—sign up for our newsletter to be the first to know!

Because each box is a curated surprise, we do not accept returns or exchanges unless items are damaged or defective upon arrival. If you have a problem, please contact us within 7 days of delivery and we’ll make it right!

No. Our boxes contain only safe, quality pet toys and a themed keepsake card. There are no treats, food, or consumables included at the moment

Certainly. During checkout, you can specify the recipient's address and include a personalized message.

Production times vary:

• Curated Box: Typically within 2 days.
• Jewelry: Typically 2–3 weeks.
• Leather Pet Portrait Keychain: Approximately 4–6 weeks.
• Shipping times depend on your location and chosen shipping method.
  
  

Yes, we ship worldwide. Shipping costs and delivery times vary based on location and will be calculated at checkout.

Absolutely. Once your order ships, you'll receive a tracking number via email.

Due to the personalized nature of our products, we cannot accept returns. However, if there's an issue with your order, please contact us within 7 days of receipt, and we'll work to resolve it.